Last Updated: 22 June 2026
1. About Us
This website is operated by WITHIN ("we", "us", or "our"). Throughout the site, the terms "we", "us" and "our" refer to WITHIN.
By accessing our website and/or purchasing products from us, you agree to be bound by these Terms and Conditions.
2. Use of Our Website
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website.
You must not:
- Use the website for fraudulent purposes.
- Introduce viruses or malicious code.
- Attempt to gain unauthorised access to the website or its systems.
- Copy or reproduce website content without permission.
3. Products and Orders
We make every effort to ensure that product descriptions, images and prices are accurate. However, we do not guarantee that all information is error-free.
We reserve the right to:
- Refuse or cancel any order.
- Limit quantities purchased.
- Change product information, availability or pricing at any time.
An order confirmation email does not constitute acceptance of your order. A contract is formed when we dispatch your order.
4. Pricing and Payment
All prices displayed on our website are in GBP (£) unless otherwise stated.
Payment must be made in full at the time of purchase using the payment methods available at checkout.
We reserve the right to correct pricing errors and cancel affected orders where necessary.
5. Delivery
Estimated delivery times are provided for guidance only and are not guaranteed.
We are not responsible for delays caused by:
- Postal or courier services
- Customs processes
- Events outside our reasonable control
Risk in the products passes to you upon delivery.
6. Returns and Refunds
If you are a consumer based in the UK, you may have statutory rights under the Consumer Rights Act 2015 and Consumer Contracts Regulations.
Please refer to our Returns Policy for full details on returns, exchanges and refunds.
Nothing in these Terms affects your legal rights.
7. Intellectual Property
All content on this website, including text, images, logos, graphics and designs, is owned by or licensed to us and is protected by intellectual property laws.
You may not reproduce, distribute or use any content without our prior written consent.
8. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special or consequential loss arising from your use of this website or the purchase of our products.
Nothing in these Terms excludes or limits liability for:
- Death or personal injury caused by negligence;
- Fraud or fraudulent misrepresentation; or
- Any liability that cannot be excluded under applicable law.
9. Privacy
Your use of this website is also governed by our Privacy Policy and Cookie Policy, which explain how we collect, use and protect your personal information.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, policies or practices of those websites.
11. Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time.
Any changes will take effect immediately upon publication on this website.
12. Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us.